LifeLock is an identity theft protection service owned by NortonLifeLock (now Gen Digital). Unlike passive data brokers, LifeLock is a subscription service you actively sign up for. If you want to cancel your LifeLock subscription and ensure your personal data is deleted from their systems, this guide covers the account closure and data-deletion process.
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Why opt out of LifeLock?
LifeLock's service model requires you to share extensive personal data — including Social Security number, financial account details, and credit monitoring permissions — for it to function. This creates unique privacy concerns if you choose to leave the service. First, canceling your subscription does not automatically delete your stored data; you must submit a separate deletion request. Second, LifeLock shares data with its parent company (Gen Digital) and affiliated services, which means your information may persist across a broader corporate ecosystem. Third, because LifeLock monitors dark web sources for your data, it maintains records of what information about you it has found — data you may want erased when you no longer use the service.
Quick facts
Type of siteIdentity theft protection / subscription serviceData shownSSN linkages, financial monitoring data, credit inquiry history, personal identifiersOpt-out methodCancel subscription + submit data-deletion requestTypical removal time30–45 days
How to opt out of LifeLock
Log in to your LifeLock account. Go to lifelock.com and sign in with your credentials. Navigate to your account settings or billing section.
Cancel your subscription. Find the 'Cancel Membership' or subscription management option. Follow the prompts to end your billing. You can also call LifeLock member services to cancel by phone.
Submit a data-deletion request. After canceling, contact LifeLock's privacy team via their privacy portal or by emailing their data-privacy contact address. Request full deletion of your personal data.
Reference applicable privacy laws. If you are in California, cite CCPA rights. Under CCPA, LifeLock must delete your data upon verified request. Other states may have similar protections.
Await confirmation. LifeLock should confirm receipt of your deletion request within a few business days and complete deletion within the statutory timeframe (typically 45 days under CCPA).
Verify and follow up. After 45 days, confirm with LifeLock that deletion is complete. Request a written confirmation for your records.
Steps current as of 2026; if the broker has changed their flow, see their current privacy or opt-out page.
One down. Hundreds to go.
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What to expect after opting out
LifeLock's data-deletion process typically takes 30–45 days after a verified request. Note that some data may be retained for legal or regulatory purposes — for example, billing records may be kept for a defined period. LifeLock's privacy policy describes these retention categories. After deletion, you will lose all monitoring and protection services, so ensure any alternative identity-protection measures are in place before completing the process.
Frequently asked questions
Does canceling LifeLock automatically delete my data?
No. Canceling your subscription stops billing but does not automatically erase stored personal data. You must submit a separate data-deletion request to ensure full removal.
How do I cancel LifeLock?
You can cancel online through your account settings, by calling LifeLock member services, or by sending a written cancellation request. Phone cancellation often requires speaking with a retention agent.
What happens to my Social Security number after I delete my LifeLock account?
Upon a verified deletion request, LifeLock should remove your SSN and associated personal data from their active systems, subject to any legal retention requirements noted in their privacy policy.
Can I get a refund when canceling LifeLock?
LifeLock offers prorated refunds in some circumstances. Check their refund policy or call member services to ask about your specific situation.
Is LifeLock a data broker?
LifeLock is primarily an identity protection service, not a traditional data broker. However, it stores significant amounts of sensitive personal data and shares it within the Gen Digital corporate family, making data-deletion hygiene important if you leave the service.
"I'd been chasing my information off these sites for two years. After signing up with Priwall by mePrism, my profile finally stopped popping back up in Google results. Wish I'd found it sooner."
— Sarah M., Austin TX, mePrism customer